Super Bean Boy support

Stuck, lost something, or bought something that never turned up? Tell us.

Email us

support@beananza.games

For anything about the game, and for privacy questions too: what we hold about you, a copy of it, a correction, or deleting it. Say what happened and which phone you play on.

Getting Remove Ads back

Remove Ads is a one-time purchase, and it comes back on any device signed in to the same Apple ID or Google account you bought it with. In the game, open Settings → More → Restore Purchases. Settings is the cog on the home screen.

Refunds

Everything in Super Bean Boy is bought through Apple's App Store or Google Play, so refunds are theirs to give and we cannot issue one ourselves. Ask Apple at reportaproblem.apple.com, or Google through Google Play's refund help.

If a purchase failed or arrived wrong, email support@beananza.games and we will help you sort it out with them.

Keeping your progress

Connect an account in the game, under Settings → Me → Account, and your progress is kept if your phone is lost or replaced: sign in with the same account on the new one and everything comes back. Without an account, your game lives on your phone and nowhere else.

Deleting your account

You can do it yourself, inside the game, from Settings → Me → Account → Delete my account. Deleting your data walks through it step by step, with pictures, and says what goes and what we have to keep. Or email support@beananza.games and ask us to do it.

The small print